Frequently asked questions (FAQ)
Do you have a list of items you accept for recycling?
NO, But Preferred, The best possible way to transport LARGE QUANTITY of obsolete computer equipment is on pallets. Gaylord (Bulk) boxes (a 4′ cube, heavy cardboard box that is filled on a pallet) provide the best stability.
We have found that neatly stacking components, even monitors, on a pallet will be stable for transport if shrink wrapped well.
While having the equipment packed or palletized prior to pick up is ideal and results in a quick pick up, we know some businesses are located in High rise buildings, office parks, or locations without a loading dock, or have no Pallets or Boxes to prepare the equipment for pick up. This is not problem, Let us know, we come prepared with all the required equipment to safely remove the equipment from your building to our truck and to our warehouse.
Do you charge a fee to pickup equipment for recycling?
NO, Free pickup within 50 miles of Atlanta for qualifying pickups. Beyond Surplus will handle the logistics of equipment pick-up and delivery to its warehouse from your company’s location(s). We also make arrangements to use our own equipment, and or a trucking company to facilitate pick-up and delivery. Beyond Surplus will provide the labor to move and palletize the equipment on site and deliver to its warehouse if necessary. Additionally, Beyond Surplus will provide technicians to de-install equipment if necessary.
If your pickup location is not within 50 miles of Atlanta, we can still pickup from your location but you must have the equipment on a a pallet before we can pickup or you can arrange to have the equipment dropped off at our warehouse.
If you do not have enough items to qualify for a free pickup call or email and we will see what we can do for you.
Do you charge a fee for recycling?
NO, One of the most frequently asked questions is, “Is there a Fee for recycling?” For the most part NO, if you meet our minimum pickup requirements. Beyond Surplus will recycle any eligible item at no cost with the exception of LCD, LED or Plasma TV’s & CRT Monitors, these are no longer accepted .
Are there any limits to the amount of electronics customers can bring in or schedule for pick up?
NO, you can drop off or Businesses can schedule pick up of any quantity of items on our Accepted Items list.
What happens to hard drives and storage media?
By Default every hard drive and storage media that is brought to us is wiped using a Department of Defense Compliant erasure program free of charge (DoD 5220.22-M Data Wipe Method). All hard drives & storage devices deemed to be non-functional will be shredded or otherwise physically destroyed at no cost to the customer as part of our data security guarantee. Hard Drives & Storage Media can be outright shredded if requested by the customer at no cost (free), for an additional cost we can also record serial numbers of each shredded device. We will supply you with a “Certificate of Recycling” stating that the drives were destroyed upon request at no cost to you.
Can I mail in my equipment to be recycled by USPS, FedEx, UPS or Freight?
YES, Please contact us for instructions, depending on the items we can pay for shipping.
How do you handle equipment to be recycled?
Beyond Surplus is registered with the state of Georgia as a Computer Recycler, we adhere to a strict zero-landfill policy for all electronic waste and do not export hazardous materials to other countries.
At our warehouse we thoroughly inspect every item and protect your Data by removing Asset Tags, Stickers and Identifying marks from each unit (Sanitized). During this initial Inspection stage all Hard Drives, CD-Roms, floppy disks, and other magnetic storage media are Wiped or Shredded (data security).
After Data Destruction and Sanitization we test all equipment for re-marketing. Reduction and Reuse is the best option to the challenge of ewaste per EPA guidelines. Beyond Surplus partners with Charitable organizations and Churches to provide Free computers, monitors and assorted electronic equipment making them available to low-income families, students and veterans who otherwise would not be able to afford them.
Equipment failing to meet Reuse standards, unrepairable, old, obsolete or not contractually permitted to be remarketed will be Recycled & completely destroyed by demanufacture and or physical shredding. Virtually every component of computer equipment is broken down and Recycled. We demanufacture scrap computer equipment into it’s base components – glass, steel, copper wire, aluminum, circuit boards, plastics, batteries and other categories.
Separated scrap material is passed onto R2 certified intermediary processor facilities who take the scrap materials into the next step of recycling ensuring it is kept out of the landfill and transformed into new products.